Weidenfeller Refrigeration Grand Rapids MI
Buying through the internet is often a tentative experience at best but with Rick and The Freezer Depot it was pure pleasure. Initially, I was shopping for a two door freezer and two door cooler but then decided on getting three door units. Rick was informative with the answers to my questions and made recommendations when asked. He made my purchase extremely comfortable and easy. The units I purchased needed to travel to Fairbanks, Alaska and Rick did an excellent job packing them to ensure their safe arrival. They are an excellent addition to our store and are helping to increase sales. You will be my first choice with future needs. Thank You, Rick.
ManagerAlaska Feed Co.Fairbanks, Alaska
Fast response time! Knowledgeable staff! Very professional and easy to work with! Cost effective! Weidenfeller Refrigeration has been my sole provider of service for the 4 industrial coolers and 1 industrial freezer on my blueberry farm for the last year. Always available at a moments notice and consistently shows up in my time of needs. Emergency after hours service was also available to me! They will take the time to explain the problem in a way anyone can understand, offer different solutions, and leave it to the customer on exactly how to handle it. Rick has even saved me money several times by maintaining several wear and tear parts rather than just replacing them. 5/5 would recommend to friends, family and other industry professionals.
Rick provides personal service and timely repairs. I use a lot of refrigeration in my business and trust Rick to maintain it. He is fair and values the relationship side of the business as well. I have also purchased numerous freezers from him that have saved me thousands over buying new.
Just wanted to say thanks for coming out to Ann Arbor to take care of the problem with our freezer. I took your invoice to the other company who had misdiagnosed it, and they gave a full refund of the charge for that day. (I’m still out their other fees for the Kelvinator that we traded in to you, but oh well.) In the future we will call a refrigeration tech in our area as you suggested, not heating/cooling. Thanks for the help and if you need any testimonials for your website we can provide one 🙂
Liberty MarketAnn Arbor, MI
Rick has been a great resource for me in figuring out the changing refrigeration needs of my small business. He always has a good selection of units, great service, and straight, honest answers. And he delivers!
Artisan FoodByron Center, MI
Rick and Tammy, we are so glad to hear that you like our pork! You are more than welcome to give us an order and we will have it ready whenever you can make it down. It was great meeting you both and the freezer runs great! We just love it and I know the customers like being able to pick out what they want, helps with compulsive buying too! LOL. It looks so nice full of pork! Blessings to you both as well and we hope you have a wonderful and safe Thanksgiving. 🙂
Simply MeatsSchoolcraft, MI
Thank you for getting me the cooler. We had some really cold icy weather last week so fedx was unable to deliver Monday. I have it now in place and it looks good. Thank you for doing such a great job wrapping and palleting the cooler. I will try to send a picture with it filled with product. Thanks again
Food & Beverage ManagerMt. Baker Ski Area Inc.Mt. Baker, Washington
We have been using Rick and his son from the Freezer Depot for several years now. They handle everything form our preventative maintenance, new and used equipment sales, to warranty work and repair work. Equipment never seems to fail at a “good” time and we have always had a quick response and work completed at a fair rate.
We purchased a used freezer from The Freezer Depot and was very happy with it. We did run into a few problems with it which Rick came out and addressed in a timely manner. After a couple of times Rick chose to replace it with a upgrade he had at his facility at no cost to us. We really appreciated the service and commitment from Rick to stand behind his product and resolve any open issues, thanks again.
Prime Time Party StoreCoopersville, MI
We’ve worked with rick for years at UCOM and over that time he has been amazing. He is always prompt when we have issues and does great work. We highly recommend him and the Freezer Depot.
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