Most freezers will not allow the lights or fans to come on until the unit reaches temperature. Simply wait for the temperature in the box to come down and the lights and fans should follow. This is normal and nothing to worry about.
Some manufacturers have a door switch which operates in conjunction with the evaporator fans. If and when the door is opened, the fans automatically shut off. Sometimes, one of these switches gets inadvertently moved out of position and this will cause the fans to be inoperable. Simply check the fan switch and its function to determine if this is the cause of the problem or not.
In particular, the Master Bilt Freezer has a built-in delay from the factory. Though the factory says this is a 2-minute delay, some units may take 5 to even 10 minutes before the compressor starts.
CAUTION: Another common problem involves the power to the unit. Most units require 115 volts to power the lights and fans. If for some reason, one of the “hot” wires from the 230 power is defective or not functioning, the unit will still be receiving 110 volts, which is enough to power the lights and fans. Simply checking the power source, plug, outlet, cord, etc. may reveal the problem. We recommend consulting a licensed electrician as working with this high of voltage can be dangerous.
This question does not have an exact answer. Like a car needing an oil change every so often (depending on how much it’s driven, etc.), your freezer should be maintained as often as necessary. We typically tell customers this should be done once a quarter or “as frequently as needed” dependent upon its placement and surroundings.
A high traffic dirty area will require more frequent cleanings than a low traffic clean area. We recommend the condensing unit to be checked at least once every three months. Most manufacturers recommend the condenser be cleaned once a month.
Once it is determined how often it should be cleaned (on a check and see basis), this should become habitual. Often times, customers will say they’re “too busy” to even think about cleaning their units. In this case, we recommend they sign up with a preventive maintenance agreement (PMS).
We recommend using a soft bristle brush and a shop vac – this is the best way to get a good thorough cleaning. NOTE: Care must be taken to avoid damaging the fins on the condensing unit during the cleaning process. Also, be very careful to shut the unit off during this process. If the unit is left running, the vacuum or user could potentially get caught and severely hurt.
All makes and models come with serial numbers from the factory. This number is located inside the cabinet typically on the upper left-hand side. SEE: Data Plate
If you contact the manufacturer, they will most likely be able to tell you the original build date and in some cases, tell you the original destination of the freezer. Some manufacturers have codes that can tell the manufactured date. (Master Bilt Freezers have this code)
It depends. We’ve seen 20 year-old units still functioning like new and 3 month-old units turn to junk.
What is important to note here is that proper and regular maintenance should increase the life, longevity, and efficiency of your unit.
Freezers today are much more efficient than they used to be. Most commercial-grade freezers in use today are 230/208 powered. These units are far more efficient than the older 110-volt units just by the power source itself. Furthermore, since 2007, new units have become more and more efficient every year. High demands for energy and cost savings have manufacturers working hard to create the most energy-efficient units.
Newer generation refrigeration equipment will continue to improve and meet higher standards. These savings are apparent with the compressors too. Some manufacturers are switching to the “tin can” hermetic compressors over the semi-hermetic compressors to meet the higher demands of efficiency.
Remember, proper maintenance will always help your unit run more efficiently!
All critical information about a particular unit, including the type of refrigerant it utilizes, can be found on the Data Plate.
Most of the commercial-grade freezers we sell require 230/208/110/1 power. So what does that mean? We’ll break it down for you:
The 230/208 is the voltage requirement. The 110 also indicates a voltage requirement. The compressor requires 208 volts (a derivative of 230 volts), this unit also requires 110 volts (one leg of the power source at the plug) that powers typically the lights and evaporator fans. The 1 indicates single-phase power – if this number is a 3 – the unit will require 3 phase power.
See: Freezing Wiring/Electrical Requirements for more details on electrical requirements of commercial freezers.
Thank you for your great service. We struggled with our freezer not working correctly until you came and figured out we had a couple of issues that needed corrected with the unit. The unit is working fine now. Thank you.
We have been using Rick and his son from the Freezer Depot for several years now. They handle everything form our preventative maintenance, new and used equipment sales, to warranty work and repair work. Equipment never seems to fail at a “good” time and we have always had a quick response and work completed at a fair rate.
We purchased a used freezer from The Freezer Depot and was very happy with it. We did run into a few problems with it which Rick came out and addressed in a timely manner. After a couple of times Rick chose to replace it with a upgrade he had at his facility at no cost to us. We really appreciated the service and commitment from Rick to stand behind his product and resolve any open issues, thanks again.
Fast response time! Knowledgeable staff! Very professional and easy to work with! Cost effective! Weidenfeller Refrigeration has been my sole provider of service for the 4 industrial coolers and 1 industrial freezer on my blueberry farm for the last year. Always available at a moments notice and consistently shows up in my time of needs. Emergency after hours service was also available to me! They will take the time to explain the problem in a way anyone can understand, offer different solutions, and leave it to the customer on exactly how to handle it. Rick has even saved me money several times by maintaining several wear and tear parts rather than just replacing them. 5/5 would recommend to friends, family and other industry professionals.
Thank you for getting me the cooler. We had some really cold icy weather last week so fedx was unable to deliver Monday. I have it now in place and it looks good. Thank you for doing such a great job wrapping and palleting the cooler. I will try to send a picture with it filled with product. Thanks again
I have been doing business with this company for over 3 years. They service all of my coolers every 6 months or so to make sure they are working properly. I have bought 3 coolers over the years some new and some used. The level of service and promptness to service calls is top notch. Great family owned company to work with!
The Freezer Depot provided me a top of the line Master Bilt freezer in great condition at an amazing price. I saved thousands of dollars! Best of all, I was given excellent service and support. I’ll never buy a new freezer again!
Just wanted to say thanks for coming out to Ann Arbor to take care of the problem with our freezer. I took your invoice to the other company who had misdiagnosed it, and they gave a full refund of the charge for that day. (I’m still out their other fees for the Kelvinator that we traded in to you, but oh well.) In the future we will call a refrigeration tech in our area as you suggested, not heating/cooling. Thanks for the help and if you need any testimonials for your website we can provide one 🙂
We’ve worked with rick for years at UCOM and over that time he has been amazing. He is always prompt when we have issues and does great work. We highly recommend him and the Freezer Depot.
Rick provides personal service and timely repairs. I use a lot of refrigeration in my business and trust Rick to maintain it. He is fair and values the relationship side of the business as well. I have also purchased numerous freezers from him that have saved me thousands over buying new.