Rick provides personal service and timely repairs. I use a lot of refrigeration in my business and trust Rick to maintain it. He is fair and values the relationship side of the business as well. I have also purchased numerous freezers from him that have saved me thousands over buying new.
Thank you for getting me the cooler. We had some really cold icy weather last week so fedx was unable to deliver Monday. I have it now in place and it looks good. Thank you for doing such a great job wrapping and palleting the cooler. I will try to send a picture with it filled with product. Thanks again
Food & Beverage ManagerMt. Baker Ski Area Inc.Mt. Baker, Washington
Buying through the internet is often a tentative experience at best but with Rick and The Freezer Depot it was pure pleasure. Initially, I was shopping for a two door freezer and two door cooler but then decided on getting three door units. Rick was informative with the answers to my questions and made recommendations when asked. He made my purchase extremely comfortable and easy. The units I purchased needed to travel to Fairbanks, Alaska and Rick did an excellent job packing them to ensure their safe arrival. They are an excellent addition to our store and are helping to increase sales. You will be my first choice with future needs. Thank You, Rick.
ManagerAlaska Feed Co.Fairbanks, Alaska
We’ve worked with rick for years at UCOM and over that time he has been amazing. He is always prompt when we have issues and does great work. We highly recommend him and the Freezer Depot.
Just wanted to say thanks for coming out to Ann Arbor to take care of the problem with our freezer. I took your invoice to the other company who had misdiagnosed it, and they gave a full refund of the charge for that day. (I’m still out their other fees for the Kelvinator that we traded in to you, but oh well.) In the future we will call a refrigeration tech in our area as you suggested, not heating/cooling. Thanks for the help and if you need any testimonials for your website we can provide one 🙂
Liberty MarketAnn Arbor, MI
I have been doing business with this company for over 3 years. They service all of my coolers every 6 months or so to make sure they are working properly. I have bought 3 coolers over the years some new and some used. The level of service and promptness to service calls is top notch. Great family owned company to work with!
We have been using Rick and his son from the Freezer Depot for several years now. They handle everything form our preventative maintenance, new and used equipment sales, to warranty work and repair work. Equipment never seems to fail at a “good” time and we have always had a quick response and work completed at a fair rate.
Thank you for your great service. We struggled with our freezer not working correctly until you came and figured out we had a couple of issues that needed corrected with the unit. The unit is working fine now. Thank you.
First United Methodist ChurchGrand Rapids, MI
Rick has been a great resource for me in figuring out the changing refrigeration needs of my small business. He always has a good selection of units, great service, and straight, honest answers. And he delivers!
Artisan FoodByron Center, MI
The Freezer Depot provided me a top of the line Master Bilt freezer in great condition at an amazing price. I saved thousands of dollars! Best of all, I was given excellent service and support. I’ll never buy a new freezer again!
Sauble Beach Dairy QueenOntario, Canada
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