We have been using Rick and his son from the Freezer Depot for several years now. They handle everything form our preventative maintenance, new and used equipment sales, to warranty work and repair work. Equipment never seems to fail at a “good” time and we have always had a quick response and work completed at a fair rate.
We purchased a used freezer from The Freezer Depot and was very happy with it. We did run into a few problems with it which Rick came out and addressed in a timely manner. After a couple of times Rick chose to replace it with a upgrade he had at his facility at no cost to us. We really appreciated the service and commitment from Rick to stand behind his product and resolve any open issues, thanks again.
Prime Time Party StoreCoopersville, MI
We’ve worked with rick for years at UCOM and over that time he has been amazing. He is always prompt when we have issues and does great work. We highly recommend him and the Freezer Depot.
Thank you for getting me the cooler. We had some really cold icy weather last week so fedx was unable to deliver Monday. I have it now in place and it looks good. Thank you for doing such a great job wrapping and palleting the cooler. I will try to send a picture with it filled with product. Thanks again
Food & Beverage ManagerMt. Baker Ski Area Inc.Mt. Baker, Washington
Buying through the internet is often a tentative experience at best but with Rick and The Freezer Depot it was pure pleasure. Initially, I was shopping for a two door freezer and two door cooler but then decided on getting three door units. Rick was informative with the answers to my questions and made recommendations when asked. He made my purchase extremely comfortable and easy. The units I purchased needed to travel to Fairbanks, Alaska and Rick did an excellent job packing them to ensure their safe arrival. They are an excellent addition to our store and are helping to increase sales. You will be my first choice with future needs. Thank You, Rick.
ManagerAlaska Feed Co.Fairbanks, Alaska
Rick provides personal service and timely repairs. I use a lot of refrigeration in my business and trust Rick to maintain it. He is fair and values the relationship side of the business as well. I have also purchased numerous freezers from him that have saved me thousands over buying new.
Rick has been a great resource for me in figuring out the changing refrigeration needs of my small business. He always has a good selection of units, great service, and straight, honest answers. And he delivers!
Artisan FoodByron Center, MI
Thank you for your great service. We struggled with our freezer not working correctly until you came and figured out we had a couple of issues that needed corrected with the unit. The unit is working fine now. Thank you.
First United Methodist ChurchGrand Rapids, MI
The Freezer Depot provided me a top of the line Master Bilt freezer in great condition at an amazing price. I saved thousands of dollars! Best of all, I was given excellent service and support. I’ll never buy a new freezer again!
Sauble Beach Dairy QueenOntario, Canada
I have been doing business with this company for over 3 years. They service all of my coolers every 6 months or so to make sure they are working properly. I have bought 3 coolers over the years some new and some used. The level of service and promptness to service calls is top notch. Great family owned company to work with!
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