ACCEPTABLE WORKING ENVIRONMENTS
Most glass door merchandisers (freezers / coolers), are designed to operate in the controlled environment of an air-conditioned and heated store. The environment of the unit should be maintained at or below 75* at all times with a relative humidity of 55% or less. Higher ambient (room) temperatures or humidity conditions will effect the performance of these merchandisers and will likely affect the capacity of the unit.
These units should not be placed in direct sun light or a direct source of radiant hear or air flow. Doing so will affect the case and will result in poor performance in particular, excessive sweating, fogged glass, and build up of condensation.
If a merchandiser is to be placed against a wall, there should be at least 4″ space between the wall and the back of the unit. This space will allow for the circulation of air behind the case, which will prevent condensation on the exterior surfaces.
NOTICE! Installation and service of the refrigeration and electrical components of the cabinet must be performed by a refrigeration mechanic and/or a licensed electrician.
In particular – open case merchandisers such as Grab-N-Go’s need to be strategically placed/positioned. I recently had a customer who placed the open air merchandiser I sold him directly under the heat duct in his facility. Furthermore, instead of using an “air-curtain” or something to cover the unit at night, he would turn the unit off completely restarting it each morning. Obviously the compressor could not handle the heavy load or pull temperature “afresh” each morning. Carefully consider placement of these units prior to purchasing!
WINTER USAGE: As mentioned above, all refrigeration merchandisers are to be used in a “controlled” environment. Unheated spaces are bad in cold weather environments as the refrigerant simply is not designed to move in colder temperatures. In some cases, winter controls can be installed to over come certain issues. Winter controls can be as simple as a crank case heater, a flooded head control valve, or a fan cycling control. These are not full proof fixes but simply aids that can assist in cold weather usage.
Thank you for your great service. We struggled with our freezer not working correctly until you came and figured out we had a couple of issues that needed corrected with the unit. The unit is working fine now. Thank you.
We have been using Rick and his son from the Freezer Depot for several years now. They handle everything form our preventative maintenance, new and used equipment sales, to warranty work and repair work. Equipment never seems to fail at a “good” time and we have always had a quick response and work completed at a fair rate.
We purchased a used freezer from The Freezer Depot and was very happy with it. We did run into a few problems with it which Rick came out and addressed in a timely manner. After a couple of times Rick chose to replace it with a upgrade he had at his facility at no cost to us. We really appreciated the service and commitment from Rick to stand behind his product and resolve any open issues, thanks again.
Fast response time! Knowledgeable staff! Very professional and easy to work with! Cost effective! Weidenfeller Refrigeration has been my sole provider of service for the 4 industrial coolers and 1 industrial freezer on my blueberry farm for the last year. Always available at a moments notice and consistently shows up in my time of needs. Emergency after hours service was also available to me! They will take the time to explain the problem in a way anyone can understand, offer different solutions, and leave it to the customer on exactly how to handle it. Rick has even saved me money several times by maintaining several wear and tear parts rather than just replacing them. 5/5 would recommend to friends, family and other industry professionals.
Thank you for getting me the cooler. We had some really cold icy weather last week so fedx was unable to deliver Monday. I have it now in place and it looks good. Thank you for doing such a great job wrapping and palleting the cooler. I will try to send a picture with it filled with product. Thanks again
I have been doing business with this company for over 3 years. They service all of my coolers every 6 months or so to make sure they are working properly. I have bought 3 coolers over the years some new and some used. The level of service and promptness to service calls is top notch. Great family owned company to work with!
The Freezer Depot provided me a top of the line Master Bilt freezer in great condition at an amazing price. I saved thousands of dollars! Best of all, I was given excellent service and support. I’ll never buy a new freezer again!
Just wanted to say thanks for coming out to Ann Arbor to take care of the problem with our freezer. I took your invoice to the other company who had misdiagnosed it, and they gave a full refund of the charge for that day. (I’m still out their other fees for the Kelvinator that we traded in to you, but oh well.) In the future we will call a refrigeration tech in our area as you suggested, not heating/cooling. Thanks for the help and if you need any testimonials for your website we can provide one 🙂
We’ve worked with rick for years at UCOM and over that time he has been amazing. He is always prompt when we have issues and does great work. We highly recommend him and the Freezer Depot.
Rick provides personal service and timely repairs. I use a lot of refrigeration in my business and trust Rick to maintain it. He is fair and values the relationship side of the business as well. I have also purchased numerous freezers from him that have saved me thousands over buying new.
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